Refunds
All sales are final — no refunds.
Last updated October 14, 2026
Digital photo packs
ColorizeOldPhoto sells digital photo packs. A watermarked preview is available before you pay, so you can review the restored or colorized result first. Because of this, all sales are final and we do not offer refunds.
Technical problems
If there is a technical problem — for example, you paid and the HD file cannot be downloaded — email support@colorizeoldphoto.com. We will help resolve the issue or re-process the photo. This is assistance, not a refund.
Payments
Creem acts as the merchant of record for ColorizeOldPhoto purchases. Creem processes payments and refunds.
Contact
Email support@colorizeoldphoto.com. You can also use the contact page.